Before this, we already had a Quality Assurance system in place. MIND|CONSTRUCT is actually a spin-out from the software development company that Hans Peter, the founder and CEO of MIND|CONSTRUCT, has been running for the last 30 years. That system, based on CMM (Capability Maturity Model) and developed to Level 3, was mainly aimed at custom software development for large clients. Although it was sufficient for that part of the work we do now at MIND|CONSTRUCT, it was not globally oriented (taking international rules into account) and lacked certain things that are now important for this company.

MIND|CONSTRUCT needs a full-blown Quality Assurance system because we are a deep-tech company aimed at bringing core technology to the projects and products of our clients. Many, if not most, of these companies require QA-management and -certification from their suppliers as a first requirement for doing business. CMMi (the successor of CMM) is one of the most used QA-models in software-oriented companies, and therefore the obvious choice for MIND|CONSTRUCT.

However, CMMi is more than a QA-model. It is a governing model for everything that happens inside a company. Implementing CMMi not only brings Quality Assurance certification, but also helps to build a professional but agile organization. This includes corporate strategies, management of personnel, procurement, and a lot more. It is clear that to build a quality product, you need to have a quality-focussed organization first. CMMi is an actual toolbox to build a better company and a great framework to get MIND|CONSTRUCT to the next level that is needed to compete commercially in our markets.

Because we want to do a complete overhaul of our system, we decided to move from CMM to the latest version of CMMi, while we are at it. This is a massive effort, and we expect it will take at least a year, but probably a little longer, to reach CMMi Level 2, which is our first target. If we pull that off, it will be really fast already, as CMMi level implementations are normally running multiple years. Next, we'll aim for Level 3.

For more info on CMMi: ISACA – The CMMi Institute

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